Brother Archives - Whitehouse Machine Tools Advanced Engineering Solutions Thu, 20 Apr 2023 14:02:35 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 Mill-turn centre machines plastic to high accuracy and surface finish https://www.wmtcnc.com/case-studies/mill-turn-centre-machines-plastic-to-high-accuracy-and-surface-finish/ Tue, 11 Dec 2018 16:32:12 +0000 https://www.wmtcnc.com/?p=3465 One machine does the work of two in medical R&D facility A Japanese-built Brother Speedio M140X2 5-axis mill-turn centre with 22-position magazine for 30-taper tools has been supplied by UK agent Whitehouse Machine Tools to Jointmedica, a Worcestershire company that carries out world-leading research and development (R&D) into optimal design and manufacture of artificial knees
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One machine does the work of two in medical R&D facility

A Japanese-built Brother Speedio M140X2 5-axis mill-turn centre with 22-position magazine for 30-taper tools has been supplied by UK agent Whitehouse Machine Tools to Jointmedica, a Worcestershire company that carries out world-leading research and development (R&D) into optimal design and manufacture of artificial knees and hips.

For the creation of new prosthesis designs for hip and knee replacements, a new manufacturing cell is being established at the company’s Centre for Manufacturing Research in Hallow. It opened two years ago under the present management, although Jointmedica was established back in 2008.

Managing Director Terry Smith said, “The essence of successful implant performance is supreme quality, not only of the materials used but also of the design, manufacture and insertion of the prosthetic during orthopaedic surgery.

Roger Ashton (right) and Oliver Clayton with the Brother M140X2 5-axis mill-turn centre at Jointmedica’s R&D facility in Hallow, Worcestershire. As no photographs of plastic components were allowed for reasons of confidentiality, an aluminium billet for a fixture is shown on the table.

“A case in point is one of our projects, the Polymotion Hip Resurfacing concept. It comprises a highly polished femoral head currently produced by a partner company using a special low-nickel cobalt-chrome alloy attached to the top of the femur, which locates into a plastic acetabular cup inserted into the pelvis.”

Technical Director Roger Ashton added, “Metal-on-metal hip resurfacing and hip replacement technology has all but disappeared globally due to a number of products on the market performing below expectations and in some cases causing significant problems in patients.

“Some designs with which I have been involved continue to perform extremely well, going on to deliver class-leading results in thousands of satisfied patients. This previous product familiarity provides the basis for our ongoing development of hip resurfacings.”

He went on to explain that currently the remaining hip resurfacing solutions are metal-on-metal, with a number of companies exploring the use of ceramic-on-ceramic articulations in an attempt to retain the advantages of the procedure. Jointmedica is privileged to be working with Derek McMinn and Ronan Treacy, both pioneers of hip resurfacing implant design and global authorities on metal-on-metal hip resurfacing gleaned from over 20 years’ experience with their previous hip resurfacing enterprise, the Birmingham Hip Resurfacing of Smith & Nephew Orthopaedics.

Together with these specialists, Jointmedica is conducting research into the optimal medical grade polymer to replace the cobalt-chrome previously used for the cup. It believes this approach to hip resurfacing offers significant advantages to surgeons and more importantly the patients who may receive these implants at a relatively young age.

The company identified a type of highly cross-linked polyethylene with a porous coating as offering the ideal characteristics for use in hip resurfacings. Prototypes are undergoing exhaustive tests in the new R&D cell. At its core is the Brother mill-turn centre, equipped with Blum in-process gauging and tool probing, on which simple turned forms and complex free-form implant shapes can be readily attained.

Development products can be secured easily in an expanding collet on the torque table of the Brother M140X2. Turning and milling operations are then combined to achieve the appropriate geometry, surface texture and finish. Every completed implant is inspected on an Aberlink ‘Axiom too’ shop-floor coordinate measuring machine to affirm geometrical characteristics and ensure dimensional accuracy.

Close-up of the aluminium fixture about to be produced. The machine’s working envelope is 200 x 440 x 305 mm and the A-axis trunnion is tilted from +120 to -30 degrees by a backlash-free roller drive.

Function and wear simulators are used alongside the in-house development work to prove the safety and efficacy of the resulting implants. In the case of hip resurfacing and hip replacement designs, these simulators load and articulate the bearing through millions of cycles in a manner that mimics human movement.

To support the venture financially, in October 2017 Jointmedica was awarded a Proof of Concept grant from Worcestershire County Council as part of the European Regional Development Fund. Five months later, the company received further significant funding assistance from innovation agency, Innovate UK, whose remit is to find and drive science and technology that will expand the UK economy.

Mr Ashton continued, “When we reviewed the options for the machining element of our manufacturing cell, which involves the complex milling of textured surfaces and single-point turning of bearing surfaces, we originally thought we would need a 5-axis machining centre and a CNC lathe.

“The availability of the Brother M140X2 mill with accurate turning capability using a direct-drive 2,000 rpm torque table offered us the chance to use just one machine to complete all cutting operations.”

It was felt that a 30-taper tool interface would suffice for machining all materials to be used in these orthopaedic devices and such machines have the additional advantage of a small footprint. His preference was for a true 5-axis machine rather than a 3-axis model with a compound CNC table, as the former would ensure the necessary functionality within a compact envelope.

The Brother high-speed C-00 control system is convenient for editing programs, many of which may be stored in the large memory.

Three options on the market were considered. The Brother machine was selected due to its superior turning capacity as well as its fast axis movements. These are carried out in four of the five CNC axes simultaneously during non-cutting times together with the 0.9 second tool change, so idle times are minimal. Cutting feed rate is high at up to 30 m/min, maximising stock removal for high productivity.

Manufacturing Engineer Oliver Clayton commented, “The capabilities of this milling machine are beyond impressive. During my induction training, I was able to produce sample parts in record time. The cutting performance and level of detail I can achieve with this variant of the Brother line-up exceeds our expectations.

“The package supplied by Whitehouse was comprehensive. It consisted of not only the Brother machine and one week’s operator instruction at their Kenilworth technical centre, but also professional telephone support and recommendations as to suitable CADCAM software.

“We chose Alphacam, whose engineers have also been helpful. They defined the process, supplied the post processor for the Brother mill-turn centre and provided training.”

Other facets of the installation, he singles out for praise, are the machine’s speed and accuracy and its user-friendliness, especially regarding the usability of the Brother high-speed C-00 control system, which he describes as being convenient for editing the off-line programmed feeds and speeds and as having a huge memory able to hold multiple program files.

Mr Smith concluded, “Once we have proved the Polyethylene Hip Resurfacing design and production process and obtained class 3 CE marking, we will be marketing a holistic design and manufacturing package to the big multinational prosthetics producers.”

More on Jointmedica…

Primarily an orthopaedic design and development think-tank, Jointmedica is an autonomous, privately funded company owned by its founder, Derek McMinn, FRCS. It works with respected orthopaedic surgeons to sympathetically enhance currently accepted hip and knee replacements by creating implants of innovative form that exhibit superior functionality and biomechanical sensitivity. The aim is to meet both the high expectations of patients and the stringent quality and safety standards that apply to modern orthopaedic implants.

The company’s origins can be traced back to Midland Medical Technologies Ltd (MMT), started by Mr McMinn and Mr Treacy, another Orthopaedic specialist, in 1997 to develop what became known as the Birmingham Hip Resurfacing. Mr Ashton helped develop the technical and manufacturing capabilities of the firm, which was acquired in 2004 by Smith & Nephew Orthopaedics. Mr Smith worked for that company at about the same time before being asked to lead the reinvention of Jointmedica in 2016.

For more information on Jointmedica, visit https://www.jointmedica.com

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High-Speed Machining Centre More Than Doubles Productivity https://www.wmtcnc.com/case-studies/high-speed-machining-centre-more-than-doubles-productivity/ Fri, 04 May 2012 11:13:04 +0000 https://wmtcnc.com/?p=616 Moreover, as the Brother machine is equipped with a twin pallet changer – Greenway Pepper’s first – parts are presented more quickly to the spindle so floor-to-floor times are reduced further. It is not surprising that Greg Pepper, joint owner and managing director, reports such dramatic improvements in productivity. The Brother TC-32BN QT has a
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Moreover, as the Brother machine is equipped with a twin pallet changer – Greenway Pepper’s first – parts are presented more quickly to the spindle so floor-to-floor times are reduced further. It is not surprising that Greg Pepper, joint owner and managing director, reports such dramatic improvements in productivity.

The Brother TC-32BN QT has a top spindle speed of 16,000 rpm and 1.5 g acceleration to rapids of 70 m/min in X,Y and Z. These figures are much higher than the 8,000 rpm and 30 m/min on the subcontractor’s other VMCs recently purchased from another supplier. Mr Pepper said, “It was the relative slowness of our other machines and a sudden upturn in medical business that prompted us to buy the Brother machine.

“I had seen the TC-32BN at MACH 2008 and visited the Whitehouse technical centre in Kenilworth a year later, where I was impressed with the demonstrations. It was like having the output of two machines in the footprint of one. “However, the opportunity to invest did not materialise until work for an AIDS blood sampler and a DNA testing machine arrived in quick succession, pushing our company turnover past £1 million.”

Trials were carried out by a number of potential machine suppliers, including Whitehouse. The TC-32BN QT was at least a third quicker than the other shortlisted VMCs and 2.6 times faster than a twin-pallet model offered by a recent supplier to the Newcastle-under-Lyme factory. Part of the productivity advantage on the Brother is down to high speeds and feeds while the machine is in-cut, and part is due to short idle times.

Promoting the latter is acceleration of the BT30 spindle from 0 to 16,000 rpm in 0.46 sec, enabling a chip-to-chip time of 2.1 seconds. While a tool is being exchanged from the 40-station magazine, the workpiece can be repositioned ready for the next feature to be machined, or else the twin pallet table can start its rotation. By the time the part is in position, the spindle is hovering over it at 16,000 rpm, ready to cut immediately with the correct tool.

Not a moment is wasted. Installed in March 2010, the TC-32BN QT is operated flat-out by Greenway Pepper all of the time. High-pressure coolant at 90 bar through the spindle and tool dispels the large amounts of swarf generated. Coolant of a relatively thick consistency prevents tap breakage, which is important as a large amount of synchronous tapping is carried out at 8,000 rpm. This feature, a Brother first, involves true linear interpolation in Z with spindle rotation, resulting in higher speed, better control over thread quality and depth, and longer tool life than with conventional rigid tapping. Workpiece clamping is configured differently on the two pallets, allowing Greenway Pepper a high degree of versatility. On one pallet there is a MicroLoc baseplate with clamping elements for workholding.

The other pallet supports a Nikken trunnion-and-tailstock indexer that rotates a MicroLoc plate through 360 degrees to provide a 4th CNC axis. Looking in a little more detail at a couple of the applications put on the Brother so far, one involves machining solid aluminium billet to produce a well plate for storing blood samples. The component has a 12 x 8 array of tapered cones that have a drawing tolerance of half a degree and a fine internal surface finish. Positional tolerance of the individual wells is within 20 microns. Flatness on the back of the component must be within 25 microns, which can only be achieved using a relatively small, 4 mm diameter milling cutter, as a larger tool would introduce stresses.

The maximum 70 m/min cutting feed rate and 16,000 rpm spindle speed of the Brother are ideal for removing material quickly from both faces without distorting the plate. Total cycle time is 40 minutes, which Mr Pepper describes as “incredible”, considering the amount of aluminium milled away by such small cutters. The cycle time quoted includes the exacting routine of drilling 0.8 mm diameter blind holes in the top face of the component, drilling similar holes in the side to meet the first holes. This creates a vacuum-less hole for thermometer insertion. Another medical component, referred to earlier, whose cycle time has dropped from 70 to 26 minutes, is the side plate for a new instrument that will allow on-the-spot DNA profiling by medical staff and police forces.

Due for global launch in July 2010, the US-designed equipment has an aluminium casing comprising a family of parts, prototypes for which Greenway Pepper produced at the end of 2009 in batches of 50-off on its slower machining centres. The subcontractor is looking forward to reaping the benefits of the 63 per cent saving in production time on the Brother machine once volume manufacture starts. To extract more benefit from investment in the twin-pallet machine, Greenway Pepper has moved from single- to double-shift operation, 7.00 am to 10.00 pm. The approximately 250 mm by 100 mm side plate for the DNA equipment is machined from 10 mm thick, 6082 T6 aluminium plate.

As before, it is essential to keep machining stresses low, so an 8 mm diameter cutter reduces the thickness to 7 mm, rather than a much larger cutter that would normally be used. High-speed drilling and tapping are again important, as the component incorporates many M2, M3 and M4 holes, all of which need to be tapped. Mr Pepper continued, “Securing the DNA machine contract took three months and underlines our evolution from a jobbing shop into a value-added machining facility, offering production of small to large batches and a fully integrated design, development and assembly function.

“The back-up provided by Whitehouse was very good in transferring this and other work to the Brother machine. It included writing early programs and comprehensive operator training both at Kenilworth and on our shop floor.”

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Subcontractor Exploits 5-Axis Machining To Raise Competitiveness https://www.wmtcnc.com/case-studies/subcontractor-exploits-5-axis-machining-to-raise-competitiveness/ Tue, 01 May 2012 14:40:11 +0000 https://wmtcnc.com/?p=463 The part required like-for-like, single-hit, 3-axis milling and drilling on both machines, underlining the raw speed of the Brother. It has a 16,000 rpm spindle, 60 per cent faster than on the other machine, and has commensurately higher cutting feed rates of 20 m/min. Very high speed tapping at 8,000 rpm is another feature. However,
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The part required like-for-like, single-hit, 3-axis milling and drilling on both machines, underlining the raw speed of the Brother. It has a 16,000 rpm spindle, 60 per cent faster than on the other machine, and has commensurately higher cutting feed rates of 20 m/min. Very high speed tapping at 8,000 rpm is another feature.

However, the Brother’s ability to take so much time out of the cycle was also down to minimising non-cutting time. 70 m/min rapid traverse in all linear axes contribute significantly in this respect, and so too does the fast automatic tool change (ATC) time, which at 900 milliseconds tool- to-tool including spindle acceleration and deceleration, is described by Adaero’s managing director, Andy Dickinson, as amazingly fast.

Since it was installed to raise production capacity for servicing new and existing customers, the TC-22B-O has been retrofitted by Brother’s UK agent, Whitehouse Machine Tools, with a 2-axis Nikken table. It sits at one end of the machine table while a conventional workholding arrangement is positioned at the other end. Converting the machining centre into a 5-axis facility was planned at the outset and was a key reason for Adaero choosing the equipment.

Mr Dickinson continued, “It is useful to us that the Brother control is Fanuc-based with a proprietary front end. It means we can run programs from our other Fanuc-controlled machining centres with very little modification.”

Adaero’s migration of jobs from older technology, 3- and 4-axis machines onto the 5-axis TC-22B-O stems from a desire to reduce the number of set-ups for each job by at least one. Single hit machining is the goal. The results are shorter floor-to-floor times and reduced work-in-progress. Accuracy is also improved, as it is easier to control tolerances and there is less risk of operator error. So far, over two dozen components have been moved over to the 5-axis machine. All jobs so far have used the extra two axes to position the parts for 3-axis machining, rather than involving fully interpolative cycles.

Second Brother machining centre installed

In January 2011, another vertical machining centre from Brother was installed at the Crediton factory, this time a 4-axis model with twin automatic pallet change (2APC). Designated TC-32BN QT (quick table), the machine joins several rotary pallet machines on the shop floor as well as a long-bed machining centre that is used for pendulum machining.The Brother specification includes the same spindle speed, rapids, cutting feed, ATC and tapping performance as the TC-22B-O, plus pallet change of 3.4 seconds, which takes place simultaneously with tool change, speeding the start of the next cutting cycle.

To make the machine as flexible as possible for carrying out several jobs at once, Adaero asked Whitehouse Machine Tools to supply 4th axis rotary indexers for both pallets. Each trunnion-type Nikken indexer has two sides on which multiple workpieces can be fixtured, so in theory four different components could be set up at the same time. Adaero has already produced a family of three different components concurrently.

Even the addition of one extra CNC axis leads to significant savings over 3-axis machining times. In one example, an aluminium correction mounting bracket for an industrial laser manufacturer used to be machined one at a time in two operations in a floor-to-floor time of 6.6 minutes. Production is now completed in a single, 2.75-minute cycle on the TC-32BN QT. This represents a 58 per cent production time saving, albeit not in pure machining, as component handling is factored in.

A second example cited by Mr Dickinson concerned the manufacture of surgeons loupes, bespoke magnifying elements mounted in the lenses of glasses to aid visibility when working on delicate structures. Machined from L168 aluminium, the cycle was previously 3.66 minutes whereas it is now 2.22 minutes. This is more typical of the percentage saving across the range of parts that has been transferred to the TC-32BN so far.

A further advantage is that four loupes can be fixtured at the same time on the two trunnion-mounted Microloc plates on each pallet, whereas parts were individually fixtured before. Surface finish of the machined component is also better on the Brother, reducing the previous requirement to polish out machining lines by hand.

Further flexibility is provided by the use of the Wixroyd Zero-Point quick-change fixture system on all machining centres at Crediton,including the Brothers, so the Chick, Microloc and other workholding devices can be put on and taken off quickly and accurately. The system contributes to shortening idle time between batches, resulting in significantly increased production output since Zero-Point was introduced in the mid 2000s.

About Adaero Precision Components

Despite its name, less than 10 per cent of Adaero’s work is in the aerospace industry, although a majority involves machining of aluminium. The company’s main business is in the medical and ophthalmic industry, which accounts for 40 per cent of turnover, and the subcontractor is also active in the industrial laser sector. Some plastic and brass are machined, as well as stainless steel for a relatively new customer in the gas detection industry, although that mainly involves turning.Competition from China, India and former Eastern Bloc countries prompted Adaero to put considerable emphasis some years ago on lean manufacturing, which is now being overseen by newly appointed manufacturing manager at Crediton, Dave Wheeler. Reduction of set-ups and quick changeover when a set-up is needed are key, together with high speed machining, both in and out of cut.

In conclusion, Andy Dickinson commented, “The Brother machines fit well with this philosophy. Both are nimble, highly productive, 30-taper machining centres but nevertheless are still surprisingly heavy and rigid.

“We are so busy now that all our of machines, including the Brothers, are close to capacity, so we have decided to put on a second shift from 5.00 pm to 2.00 am to supplement our 8.00 am to 5.00 pm day shift.

“Having worked hard on our competitiveness, contracts are returning to us from China due to increasing manufacturing costs over there. Some buyers in the UK do not see the point of ordering six months’ production in one go, waiting six weeks for it to arrive and risking disappointing their customers if the parts are not right.

“By coming to UK subcontractors like us, they get good prices as well as much closer control over production, especially if designs change suddenly, plus the convenience of kanban or other delivery schedules to suit their needs.”

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High torque motor option for 30 taper machines https://www.wmtcnc.com/case-studies/high-torque-motor-option-for-30-taper-machines/ Tue, 01 May 2012 14:16:36 +0000 https://wmtcnc.com/?p=460 In an unusual move by Japanese machine tool builder, Brother, which specialises in producing high-speed, 30-taper-spindle machining centres, a high torque, 10,000 rpm spindle option has been introduced for two of the models in its range. One is the TC-S2D while the other is the recently launched TC-R2B, the first of which has just been
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In an unusual move by Japanese machine tool builder, Brother, which specialises in producing high-speed, 30-taper-spindle machining centres, a high torque, 10,000 rpm spindle option has been introduced for two of the models in its range. One is the TC-S2D while the other is the recently launched TC-R2B, the first of which has just been installed in the UK at the Sheffield factory of Ancon Building Products. Both machines have the suffix ‘N’ if the high torque motor is fitted.

Tim Whitehouse, managing director of UK sales and service agent, Whitehouse Machine Tools, commented, “Normally one would expect high-torque spindle motors on 40- and 50-taper machines, but Brother has broken the mould by bringing heavy machining capability within reach of manufacturers using these lighter duty machines.

“At the low end of the speed range, for example, it is now possible to drill a 32 mm diameter hole and tap to M27 in 150 HB carbon steel, up from 25 mm and M16 for the standard 10,000 rpm spindle motor. In aluminium, similar increases take the figures to 40 mm and M39.

“At higher speeds, a 16 mm diameter end mill can take a 15 mm wide by 8 mm deep side cut in carbon steel, while a 125 mm diameter face mill will remove 1,700 cc/min from an aluminium billet.”

Higher torque is provided by the brushless interior magnet motor at the mid to high speed range as well as at the low end, where it is 2.7 times higher at 92 Nm between zero to 2,200 rpm. Maximum power output is also raised from 18.4 to 26.2 kW.

Owing to the increased torque at higher speeds, an extra advantage is that the spindle can be decelerated faster from top speed to zero, ie in 0.15 instead of 0.2 of a second, and accelerated similarly quickly. The servomotor-driven turret’s ATC (automatic tool change) time is therefore shortened from 1.6 to 1.5 seconds. Just over six per cent reduction may not sound much, but it can make a considerable difference when producing batches of thousands of components whose cutting cycles involve frequent tool changes.

Brother has used regenerative power technology on the high torque motor to utilize braking power and improve energy efficiency. Power consumption has been reduced by between 20 and 30 per cent, says the manufacturer. There is the option of face-and-taper contact tooling for all spindles, including the standard 10,000 rpm type and the high-speed, 16,000 rpm version.

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Die Casting company emerges stronger from the recession https://www.wmtcnc.com/news/die-casting-company-emerges-stronger-from-the-recession/ Thu, 26 Apr 2012 10:22:27 +0000 http://localhost/wmtcnc/?p=123 The versatility of Brother high-speed machining centres has helped Suffolk die casting specialist, RD Castings, to diversify from over-reliance on supplying the yellow goods sector, which proved volatile during the recent downturn. Whereas the company used only to machine its own zinc and aluminium high-pressure die castings, during the second half of 2009 it started
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The versatility of Brother high-speed machining centres has helped Suffolk die casting specialist, RD Castings, to diversify from over-reliance on supplying the yellow goods sector, which proved volatile during the recent downturn.

Whereas the company used only to machine its own zinc and aluminium high-pressure die castings, during the second half of 2009 it started a subcontract milling and turning service, producing components in a variety of materials for a much wider spread of industry sectors.

Since the mid 90s, six Brother machining centres have been supplied by Whitehouse Machine Tools to R D Castings’ Mildenhall factory. They systematically took over from manual milling, drilling and tapping, which was labour intensive and subject to quality variation due to human involvement. All of the Brothers are fitted with twin APC (automatic pallet change) and some are equipped with a Nikken rotary indexer to provide a fourth CNC axis.

According to R D Castings’ Sales and Marketing Director, Anthony Pateman, the production centres are ideally designed for machining castings. In particular he cites fast feeds rates and tapping speeds as well as sub-second tool change time as central to the ability of these high-speed machines to generate profit. Floor-to-floor times, he says, are twice as fast when machining centres without APC are used.

Latest to be installed at Mildenhall was a Brother TC-32BN QT 4-axis machining centre with 16,000 rpm spindle, 40-station BT30 tool magazine, 8,000 rpm rigid tapping, 70 m/min rapids, 20 m/min cutting feed rate and acceleration up to 1.5g. Such a specification makes it one of the quickest machines on the market and underlines why R D Castings has continued to invest in this Japanese manufacturer’s equipment.

Cycle time can be as short as 20 seconds, although at the other end of the scale, a complex gearbox casting recently took 10 minutes to machine on all six faces. It required the use of 26 tools to produce a complex sequence of milled features including numerous undercuts and circlip grooves. Very tight tolerances were held in respect of squareness, concentricity and roundness.

When machining its aluminium and zinc high-pressure and gravity die castings, minimum run is typically 1,000-off but when providing subcontract services, batch runs on the APC machining centres are often as low as 200-off. General tolerances are ± 0.10 mm, reducing to ± 0.01 mm for some bore diameters and flatness features.

Continued Mr Pateman, “The Brother machines have pushed the boundaries regarding the cutting tool technology we use; no longer is carbide tooling sufficient.

“We are now fully committed to the use of polycrystalline diamond (PCD) inserts, which are clamped in dynamically balanced tool holders to achieve speeds and feeds that are not possible by conventional machining.

“Coupled with the benefit of high-pressure, through-tool coolant fitted to the Brother machines, the new tooling allows a level of productivity that a few years ago was beyond our imagination.”

In 1995, when researching the market for its first machining centre, R D Castings’ directors were looking for a fast, compact machine with APC and programming software that was intuitive and easy to use. Mr Pateman says that the Brother TC-32 met all of these requirements and was much faster than anything else on the market for general production applications.

He added that a competitive price, ready availability of spares and good service back-up were also important. In the latter respect, he described Whitehouse Machine Tools’ support as “first class”.

Machine reliability is also crucial to an operation like R D Castings’ and Mr Pateman commented, “I can count on one hand the breakdowns across all our Brother machines over the last 16 years.

“Their reliability and speed combined with the high level of support from Whitehouse has been an unbeatable package for us.”

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