Each member of our team of skilled Service Engineers receives regular training, including visits to the manufacturers’ premises to see new products and parts in build.
Thorough ongoing training and regular meetings to discuss recurring issues and fixes, underpinned with a comprehensive library of reference material, ensures that the team are all able to carry out routine services, the diagnosis of break downs and repairs/replacements with the minimum of fuss.
Our Service Manager aids diagnosis and resolves problems through telephone support. This helps prevent unnecessary call-outs and ensures that the most appropriate engineer attends each job and that he is equipped with the appropriate parts.
